Make sure the items you want to return or exchange meet our Return Policy requirements.
Choose to exchange or return. Decide on FUNBUCK$ or a traditional refund.
Return labels can be printed using our self-service Online Return Center.
Your return should be packaged neatly with your return labels clearly visible, then ship it back to us!
No Waiting for your Refund!
Pay no additional restocking fees!
Return or exchange your items then start shopping IMMEDIATELY!
Whether making a return or exchange, our self-service Online Return Center makes the return process easy. See below for our full Return Policy.
The following criteria must be met in order to be eligible for a refund.
Incorrect Addresses and Undeliverable Packages: Packages that are shipped to an incorrect address provided by the customer during the order process may be subject to an additional $14 charge if the address must be changed by the courier to be deliverable.
Orders that have been deemed undeliverable by the courier are subject to a $14 charge. Undeliverable orders include but are not limited to: orders for which the customer provided an incomplete or incorrect address; instances in which the customer is not available for delivery; orders for which the customer fails to provide a P.O. Box or full physical address; and instances where the order is refused by the customer.
Defective Items: If there is a problem with your order, contact customer service within 14 days of the original order date. While we do everything within our power to ensure that you receive the product(s) you ordered in the condition you expect, sometimes mistakes and accidents happen. We will do our best to ensure that the issue is resolved to your satisfaction. Replacement items will be shipped using the same method as the original order.